User Communities

Enabling Field Service User Groups.

If your business has anyone out in the field performing anything from Service Requests, Installations, Maintenance, Sales, Site Inspections, Fulfilment Orders, Deliveries, WorkWide can work for you!

Maintenance Crew
  • Digitise Job Cards to ensure checklists are completed in real-time, on location, with images, meta data and client sign-off.
Field Technicians

Digitise Field Service Engineer capture of site evidence, parts used, site surveys etc.

Onsite Technicians

Provide history, knowledge and collaboration tools to help technician execute efficiently.

Dispatch Centres
    Demand Management
    Combine work requests from all internal and external sources into logical lists.

    Planning
    Verify parts availability, schedule best tech, customer engagement, achieve other prerequisites before engaging techniciant.
Back Office Operations
    Demand Management
    Integrate into applications such as ERP & CRM. Produce performance reports, dashboards, cross-functional analytics and alerts.
    Operations
    Manage maintenance plans such as SLA’s. Produce pricing and invoices, manage depot repairs and logistics.