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Site Access · Tower & Critical Infrastructure

Nobody gets on site without a name, a reason and a record.

Access requested against a job, approved by rule, opened from the technician’s phone for a set window — and logged, down to the attempts you refused.

Running across roughly 10,000 IHS Towers sites · Integrated with Abloy BEAT digital locks
WorkWide portal listing each site with its client and detailsWorkWide portal showing an access request and its access window
1/2
  1. 01

    Every site on record

    Each site is listed with its client and details, so access is requested against the right place.

  2. 02

    The access request

    An access request and its access window, in the portal.

WorkWide portal listing each site with its client and details

Every site on record

Each site is listed with its client and details, so access is requested against the right place.

WorkWide portal showing an access request and its access window

The access request

An access request and its access window, in the portal.

WorkWide app on a phone showing the latest task for the site
On the phone: the latest task for the site.

Screens from the WorkWide app and portal, shown with demonstration data.

The problem

You can control the lock, or control the work. Almost nobody joins the two.

Estates of unmanned sites run on keys and phone calls. The keys get copied, the calls get forgotten, and when something is stolen the investigation starts from nothing.

Keys, everywhere

Nobody knows how many copies exist. Re-keying a region costs more than the theft that triggered it.

Permission by phone call

Someone rings the control room and someone says yes. That decision is recorded nowhere useful.

No record of who was there

“The batteries went missing between Tuesday and Thursday.” That is as close as most operators can get.

Locked out on arrival

A technician drives three hours, cannot get in, and the outage runs another day.

How it works

A site visit, end to end

  1. Access requested

    A technician, subcontractor or tenant requests access to a site, against a job.

  2. Approved by rule

    Approved automatically or by a named approver, against the rules for that site.

  3. Rights issued

    A time-bound right lands on that person’s phone. Nobody else can use it, and it expires on its own.

  4. Lock opened

    The phone opens the Abloy BEAT padlock over Bluetooth. No keys, no wiring, no call to the control room.

  5. Work recorded

    The job runs on the same app: checklist, photos, readings, parts, SLA clock.

  6. Closed and logged

    Lock closed, job closed, access expired — and every event written to the audit trail.

What gets recorded

Every visit, and every attempt

  • WhoThe named person, their company, and whether they were vetted and inducted
  • WhyThe job the access was requested against
  • Who approved itThe approver, the rule applied, and the time of the decision
  • The windowWhen the right started, and when it expired
  • Lock eventsEvery open and close, with time and person
  • RefusalsEvery attempt that was turned away — and the incident it raised

Exportable per site, per person, per period. Audit history is append-only — corrections are added, never overwritten.

Access record · site JHB-0412Tower site, northern region
Person
T. Dlamini · contractor, vetted
Job
Generator service · WO-88431
Approved by
Regional ops · rule: planned work
Window
06:00 – 10:00 · 18 Sep
Opened
06:41 · Abloy BEAT · gate padlock
Closed
09:12 · site secured
Refused
21:04 · right expired · incident raised
The lock

Integrated with Abloy BEAT

The lock is the enabler. The access management is the product.

Nothing wired to the site

Battery-powered digital padlocks. No power, no cabling, no network at the lock.

Opened from an approved phone

The right is held on the phone and the lock opens over Bluetooth, so it works where there is no signal.

Or the hardware you run

We can work with other locking hardware where an estate already has it.

Buy it either way

Locks through ASSA ABLOY or through us. The platform, the rules and the audit trail are the same.

Proof

How IHS Towers runs it

Site access managed on WorkWide across roughly 10,000 sites.

10,000

sites under access management, shared with operator tenants

2.5m+

access requests handled a year — around 7,000 a day

3,000

field users licensed: employees and contractors

Every

event logged: requested, approved, opened, closed, refused

Access requests, approvals, digital lock events and the work done on site all sit on one record, so the trail of who accessed each site, and when, exists without anyone writing anything down.

Who it’s for

Built for estates nobody is standing on

Tower companies

National estates shared with operator tenants, visited by contractors you do not employ.

Mobile and fibre networks

Base stations, exchanges, PoPs and cabinets, spread across regions.

Utilities and water

Substations, pump stations and reservoirs, where theft and vandalism are constant.

Broadcast, rail and remote plant

Transmission sites, trackside cabinets and remote assets with nobody on site.

Why WorkWide

Access is only half of it

The lock event lands on the job

Lock software tells you a lock opened. We tell you who was approved, for what work, and what they did inside.

Nobody holds a key

Rights are issued to a person for a window and expire on their own. Losing a phone is not losing a master key.

Built for no signal

The lock opens over Bluetooth, not over the network, and records sync when the phone is back in range.

An audit trail you can hand over

Append-only history, exportable per site, per person, per period — for tenants, insurers and auditors.

FAQ

Questions operators ask

Do we have to change our locks?

We integrate with Abloy BEAT as standard, and can work with other locking hardware you already run. The locks can be bought through us or through ASSA ABLOY.

What happens where there is no signal?

The access right sits on the phone for its window and the lock opens over Bluetooth. Records sync when the phone is back in range.

Can contractors be restricted to certain sites and times?

Yes. Rights are issued per person, per site, for a window, and check-in can be restricted to the area around the site.

Do you handle vetting and permits?

Contractor vetting, induction records and permits to work are part of onboarding, so a person cannot hold access rights without them.

Can it work with our alarms or cameras?

Integration is possible through our open API. Nothing is delivered yet, so we scope it with you rather than promise a date.

Can our tenants see their own access records?

Yes, through the client portal.

Who was on your site last Tuesday?

If the answer takes more than a minute, we should talk.

Book a call