Platform Feature

Task & Job Management

Create, prioritise, assign and resolve tasks digitally.

Live

How it works

Built to make task & job management effortless.

WorkWide gives you complete control over how work is created, assigned, managed and executed across your field workforce. Assign tasks from the web console or mobile app, use intelligent auto-assignment based on priority, skillset, location, workload, availability and boot stock, and track every job through customisable statuses and roadblock reasons so managers can resolve delays faster. Desk-based users complete tasks via the web while mobile teams execute work in the field using digital job cards.

Key Benefits

Intelligent auto-assignment by priority, skillset, location and workload
Customisable statuses and roadblock reasons to resolve delays faster
Web console for desk users, mobile app with digital job cards for the field
Full audit trail from job creation through resolution

~25%

Technician productivity uplift

Measured impact across WorkWide Mobile customer deployments.

100%

Digital audit trail

Measured impact across WorkWide Mobile customer deployments.

Paperless

End-to-end job cards

Measured impact across WorkWide Mobile customer deployments.

Use Cases

Where teams put Task & Job Management to work.

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Use Case 01

Reactive call-outs

Log an inbound issue, auto-assign by skill and proximity, and dispatch in under a minute.

Use Case 02

Planned maintenance

Generate recurring jobs from asset schedules and watch them flow through customisable statuses.

Use Case 03

Multi-team projects

Track complex jobs spanning multiple technicians, sites and roadblock reasons with one timeline.

Frequently asked