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Platform Feature

Scheduling & Dispatch

Schedule by availability, skillset or location with a full calendar view.

Scheduling & Dispatch
How it works

Built to make scheduling & dispatch effortless.

Empower your field teams to deliver on time, every time. Schedule tasks using availability, skillset or location, visualise the day in calendar view, and dispatch jobs to the right resource in seconds. On-duty and off-duty status tracking ensures tasks are always assigned in line with availability and HR policies.

Key Benefits

  • Calendar view of the entire day across teams, regions and skills
  • Schedule by availability, skillset or geographic location
  • On-duty and off-duty tracking aligned with HR policies
  • Dispatch jobs to the right resource in seconds
45%
Less idle time

Measured impact across WorkWide Mobile customer deployments.

2 min
Average dispatch time

Measured impact across WorkWide Mobile customer deployments.

98%
On-time arrival rate

Measured impact across WorkWide Mobile customer deployments.

Use Cases

Where teams put Scheduling & Dispatch to work.

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Daily run-sheets
Use Case 01

Daily run-sheets

Plan every technician's day in calendar view and drag jobs to rebalance load on the fly.

Skill-matched dispatch
Use Case 02

Skill-matched dispatch

Auto-assign jobs only to technicians with the right certification and active duty status.

Multi-site operations
Use Case 03

Multi-site operations

Schedule across regions, branches and crews from a single console.

Frequently asked

Scheduling & Dispatch — questions answered.

Can we schedule across multiple teams?+

Yes — view, plan and dispatch across teams, regions and branches in one calendar.

Does it respect off-duty status?+

Yes. On/off-duty tracking ensures jobs are only assigned in line with availability.

Can we drag-and-drop reschedule?+

Yes — the calendar supports drag-and-drop with instant re-dispatch.

See Scheduling & Dispatch live in your operation.

Book a call and we'll show you exactly how this works for your teams, sites and customers.

Ready to get started?

Book a call and see WorkWide Mobile in action.

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