Client Portal
Let clients log and track cases directly through WorkWide.

Built to make client portal effortless.
Give customers a self-service portal to log cases, track progress and view service history directly through WorkWide — reducing call volumes, improving transparency and accelerating resolution.
Key Benefits
- Self-service case logging direct from your customers
- Live job status, ETAs and technician details for transparency
- Service history, invoices and documents in one place
- Reduce inbound call volumes and accelerate resolution
Measured impact across WorkWide Mobile customer deployments.
Measured impact across WorkWide Mobile customer deployments.
Measured impact across WorkWide Mobile customer deployments.
Where teams put Client Portal to work.

Self-service case logging
Customers log issues directly — no phone queue, no email back-and-forth.

Live job status
Clients track progress, ETAs and assigned technician 24/7.

Service history at a glance
Past jobs, invoices and documents available in one branded space.
Client Portal — questions answered.
Is the portal branded for our business?+
Yes — you can apply your branding so it feels like a native part of your service.
Can customers log new cases?+
Yes. Self-service case logging is built in, with full traceability back to your team.
What can customers see?+
Job status, ETAs, technician, service history, documents and invoices.
See Client Portal live in your operation.
Book a call and we'll show you exactly how this works for your teams, sites and customers.
Related capabilities
Ready to get started?
Book a call and see WorkWide Mobile in action.
