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Why Real-Time Data Tracking Makes Good Customer Sense

Why Real-Time Data Tracking Makes Good Customer Sense

by Workwide | Oct 7, 2024 | Customer Experience

Personalised and efficient experiences are what consumers have come to expect – there’s no way around it. According to Salesforce, 66% of consumers expect companies to understand their individual needs. Another study by Epsilon shows that 80% of consumers are more...

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